For questions regarding payment information or setting up your auction account, please contact Neofill at 866-311-9806 or visit Neofill customer service website, click here.
Auction items that don't meet minimum reserve will be made available in the auction weeks that follow until there is a bid meeting minimum reserve or until the last auction date.
For all items, payment is made online at this website with your credit card. Your payment is to Neofill, which is responsible for collecting payments on winning bids on behalf of KCIS 630 and the companies sponsoring the auction items. Neofill is a national company partnering with radio stations, TV stations and newspapers around the country. Neofill uses SSL (secure socket layer) to protect all customer purchases and does not store any credit card information in their systems. Your payment is due immediately after the close of the auction. As soon as your payment has been processed you will receive a certificate by mail to redeem at the business sponsoring the auction item.
CRISTA Media and/or Neofill undertakes no liability or responsibility, and makes no warranties, express or implied, with respect to the performance of the items being auctioned, for any failure to perform or negligent performance of any service provider, or for any other risk, incident or damage, direct or indirect, relating to or arising out of the auction, including (but not limited to) cancellations, postponements, delays or other scheduling changes; missed events or connections or inability of winning bidder to attend or claim item; and accident, injury, death, damage or expense arising from or occurring during the use of the auction item, or travel to/from or attendance at any event relating to the auction or the item, by the winning bidder and his/her guest(s). All bids are voluntary and in the sole discretion of the bidder.